Answer

When is the best time to ask for a review?

Ask right after a positive experience — the same day, ideally within a few hours. That’s when satisfaction is highest and customers are most willing to leave a great review.

Waiting days sharply lowers response rates. Automating the request immediately after the visit, job or appointment captures the moment without you having to remember.

Bird Local triggers the request at the optimal time by SMS, email or QR code, so you consistently catch customers at their happiest.

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